#1 Heating & Cooling For Your Home Or Business

Direct point were great to deal with and attended my property promptly. They identified the issue & were able to rectify it within a short period of time. Sally was great to deal with. She was reliable with her communication and delivered on her promises. Will definitely use again

Contacted Direct Point Heating & Cooling to update our ducted gas heater to a RCAC under the current VEU rebates. Sally supplied several quotes and was recommended a particular brand that would best suit our needs, budget and performance/durability expectations. Install was carried out by qualified tradesmen, Zac, Jack & Dean, in a neat and timely manner. The operation of the system was well explained and demonstrated to me upon completion. Extremely satisfied with the team from Direct Point Heating & Cooling and the product that they sell, service and recommend!!, can't beat that, ripper job. Thanks

Highly recommend the team at Direct Point Heating & Cooling, from my initial enquiry through to when i finally decided to proceed and install my heating & cooling syste, it's been a very smooth process. Sally in the office was very accomodating & understanding of my budget & needs and went over & beyond to find me the right product and price. Dean & his guys on site were very profressional & did a fanatstic job installng all my split syetem units. Thanks Guy's Hayley Burke

Had heating and cooling done from direct point They were great to deal with and easy to communicate with They did great with the install and I couldn’t be happier with how it has come out

Sally’s customer service is beyond excellent. At every step of the way she was contactable for anything we needed and was quick to problem solve any issues!very grateful for finding these guys!

Prompt freindly and amazing work.. My new air-conditioned works treat and the young lads that installed it were amazing Highly recommend this company 5 ⭐️⭐️⭐️⭐️⭐️

From the initial quotation part, to the installation, I was treated with courtesy, and informed when needed. Great outcome, and very timely, as the winter approaches.

Having recently purchased a house with all gas features I made the decision to convert to electric heating and hot water to reduce my impact on the environment and save money as I move into retirement. I wanted to take advantage of the current government offers and applied to several companies. I did not even get a reply. I live in country Victoria ( Gippsland ). Direct Point Heating and Cooling replied in less than 24 hours and have maintained outstanding communication throughout the entire process. The office manager "Sally" replied to emails and messages after hours, weekends and public holidays. I was impressed by tradesmen that arrived punctually, were respectful and consulted me on every part of the process. I was assisted with paperwork, claiming Government rebates and reward vouchers from Mitsubishi Electric. My quality appliances are now installed and working perfectly in less than a month after initial contact. I was even offered the opportunity to utilise the electricians for other work needed in my home. A fan in my bed room and heater in my bathroom was also fitted. This company provides outstanding service, quality products and prompt communication. I recommend them highly giving them a 5 star review.

I had the Mitsubishi 5KW air conditioner fitted by Ryan and found him to be an excellent tradesman, everything was fitted to my satisfaction and I feel like direct point air conditioning is a real company, and not a fly by night mob. Our dealings with Sally were exemplary very efficient and a pleasure to deal with .Overall an excellent outcome.